How can we help?

FAQ

Ordering

How can I place an order?

You can easily order through our online store. Simply add your favorite lures to the cart, proceed to checkout, and follow the steps to complete your purchase securely.

Can I change or cancel my order after placing it?

If your order hasn’t been shipped yet, we can modify or cancel it. Please contact us as soon as possible at our support email or chat.

Do you offer international shipping?

Yes, we ship worldwide! Shipping costs and delivery times vary depending on your location and carrier.

Shipping, Returns & Exchanges

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

What is your return policy?

We accept returns within 30 days of delivery, as long as the product is unused and in its original packaging.

How do I start a return or exchange?

Contact our customer service team with your order number and reason for return. We’ll guide you through the quick process.

What if my item arrives damaged or defective?

No worries if your lure arrives damaged or faulty, we’ll replace it at no extra cost. Just send us a photo for verification.

Get in touch

Have questions about your order, or a general enquiry?