Processing Time

All orders are processed within 1–3 business days after payment is received. Orders placed on weekends or public holidays will be processed the next business day.

Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on your location and order weight.
We partner with trusted courier services across Australia to ensure fast and secure delivery.
Estimated delivery time: 3–7 business days within Australia.

Please note: delivery times may vary depending on your location and courier delays beyond our control.

Order Tracking

Once your order is shipped, you’ll receive an email confirmation with tracking details so you can follow your delivery every step of the way.

Damaged or Lost Packages

If your order arrives damaged or doesn’t arrive at all, please contact us at [your email] within 7 days of delivery.
We’ll investigate the issue and work with the courier to make it right.

International Shipping

At this stage, we currently ship within Australia only.
For international wholesale inquiries, please contact us directly.

Wholesale Orders

Retailers with wholesale accounts will receive priority processing and shipping.
Login to your wholesale account to view exclusive pricing and bulk shipping options.